No Refund Policy
There are No Refunds, Transfers or Switches:
Entry fees are not refundable under any circumstance. Entry fees will not be refunded if a runner chooses not to, or is unable to race, for any reason. Entry fees will not be refunded if the race is canceled, for any reason. Race registrations are not transferable to other participants, to future years races or to other Rocksteady Running events. Transfers are not allowed between race distances. Runners should consider these factors very carefully before registering. Runners who are not comfortable with these policies should not register.
Once a race distance sells out, we do not keep a waiting list – instead we accept extra runners up front so that everyone has the same opportunity to train, make reservations, get a babysitter, etc. This means that a withdrawal from a sold out race prior to race day does not create an opening in the race field – it just brings us down to our predetermined field limit which is set in agreement with our permitor(s). We have found that a percentage of those who register will not make it to the starting line due to injury, illness, or other real life interventions and adjust the number of allocated spots accordingly year to year based on historical averages.
The Race Director reserves the right to modify or cancel the race or course for safety concerns, natural disaster, public health emergency, air quality, public safety threat, severe weather, trail condition concerns, etc. In such cases there will be no refunds of race entry fees. Each athlete must accept any such risk of their entry fee paid. There is no complimentary race entry to a future race. Entry fees collected are used to develop and produce the event, starting well in advance of the race date – including course preparation, race supplies, permits and administration. We will make every effort to produce a fair and safe event for all participants. Any decision we make that impacts the race date or potential cancellation is carefully considered and based on the overall event safety, sustainability and manageability.
Registration Fee Assistance:
Registration fees are used to cover the costs of producing a race, cover overhead and hopefully provide a little bit of a cushion / startup capital for the following years race. That said, we do not want an entry fee to be the reason that someone cannot participate in one of our races. For each race that Rocksteady Running produces, we will make available a couple reduced fee and / or comp entries for those in need. Please contact us via email if you need registration fee assistance and give us a brief explanation of your situation. Any assistance provided will be kept confidential. Please only request help if it is necessary, leaving the assistance for those that are truly in need.
Additionally, our Endless Summer Trail Run Series, which consists of four to five weeknight trail running races throughout the summer, with distances ranging from 5KM to 7 miles, is an ultra-low-cost event that is specifically intended to reduce financial barriers to trail racing. While the entry fee for each individual series race is only $30, we provide a full-fledged race experience including a giveaway, a chip-timed race, tons of experienced and friendly volunteers and refreshments after.